What is the primary goal of process improvement in business operations?
Correct!
Wrong!
Process improvement aims to enhance efficiency, reduce waste, and improve product or service quality.
Which methodology focuses on reducing defects and variability?
Correct!
Wrong!
Six Sigma is a data-driven methodology that aims to eliminate defects and improve consistency in processes.
What is a key characteristic of Lean operations?
Correct!
Wrong!
Lean focuses on maximizing value to the customer while minimizing waste in the production process.
What does a workflow diagram help identify?
Correct!
Wrong!
Workflow diagrams visually represent a process, helping to identify inefficiencies and improvement opportunities.
What is the purpose of key performance indicators (KPIs) in operations?
Correct!
Wrong!
KPIs track operational performance, enabling data-driven decisions and continuous improvement.
Which tool is commonly used to find the root cause of a problem?
Correct!
Wrong!
A Fishbone (Ishikawa) Diagram helps identify possible causes of an issue, organizing them by category.