CHAA Practice Test : Free Exam Questions & Study Guide
Prepare to become a Certified Healthcare Access Associate with our comprehensive study materials. Passing the CHAA test validates your expertise in patient registration, revenue cycle basics, and regulatory compliance, setting you apart in the competitive healthcare administration field.
Our guide includes a complete breakdown of exam domains, registration steps, and a realistic CHAA certification practice test to gauge your readiness. Whether you are reviewing patient access services or financial processes, our resources help you study smarter and pass with confidence.
The CHAA test is designed for professionals with at least 90 days of experience in healthcare access. Mastering the core concepts of scheduling, registration, and patient finance is essential for achieving a high score and advancing your career.
Free CHAA Certification Practice Test
Test your knowledge with our free CHAA practice test questions. These quizzes cover all major domains, from patient access services to legal compliance, ensuring you are fully prepared for exam day.
CHAA Test Flashcards
Quick review of essential terms for the CHAA certification test.
CHAA Certification Study Guide
Use this interactive study guide to understand the key components of the CHAA certification practice test. Review basics, exam format, registration steps, and scoring to prepare effectively.
| What does CHAA stand for? | CHAA stands for Certified Healthcare Access Associate, a credential offered by NAHAM for professionals in the patient access field. |
| Who is eligible for the CHAA test? | Candidates must have a high school diploma or GED equivalent plus at least 90 days of work experience in the healthcare access field. |
| Why take the CHAA practice test online? | Taking a CHAA practice test online helps identify knowledge gaps in revenue cycle and regulatory compliance before the real exam. |
| How long is the certification valid? | The CHAA certification is valid for two years. Holders must complete contact hours and pay a fee to renew. |
| How many questions are on the CHAA test? | The exam consists of 110 multiple-choice questions, of which 100 are scored and 10 are pre-test non-scored questions. |
| What is the time limit for the exam? | Candidates have 2 hours to complete the CHAA test questions. |
| What domains are covered? | The exam covers three main domains: Pre-arrival, Arrival, and Revenue Cycle/Partnering, including topics like customer service and information systems. |
| Is the exam proctored? | Yes, the exam is proctored. It can often be taken at your facility if a proctor is available, or at a testing center. |
| How do I register for the CHAA exam? | You must create an account on the NAHAM website, verify your eligibility, and submit your application with the fee. |
| How much does the CHAA test cost? | The fee is generally around $325 for NAHAM members and $550 for non-members, though prices may vary. |
| Can I reschedule my exam? | Yes, but rescheduling fees may apply depending on how close to the exam date you make the change. |
| What do I need on test day? | You will need a valid government-issued ID and your exam confirmation. Arrive early to complete check-in procedures. |
| What is the passing score? | While the exact cut score varies slightly by form, a passing score is generally equivalent to answering about 70% of the questions correctly. |
| When do I get my results? | Results are typically available immediately after completing the online exam. |
| What happens if I fail the CHAA test? | You can retake the exam after a waiting period, but you will need to pay a retake fee ($150 for members, $375 for non-members). |
| How is the score calculated? | Your score is based on the number of correct answers out of the 100 scored items. There is no penalty for guessing. |
| What is the best way to study? | Use a free CHAA practice test to simulate exam conditions and focus on weak areas like regulatory compliance or billing. |
| Are flashcards helpful? | Yes, flashcards are excellent for memorizing medical terminology, insurance codes, and regulatory acronyms like HIPAA and EMTALA. |
| Should I guess if I don't know the answer? | Yes, answer every question. There is no penalty for incorrect answers on the CHAA certification test. |
| How often should I practice? | Regular practice with CHAA exam practice test questions over several weeks is better than cramming the night before. |
CHAA Test Format & Content
The CHAA certification practice test covers specific knowledge domains required for effective healthcare access management. Understanding this structure helps prioritize your study time.
Focuses on processes that occur before the patient arrives at the facility.
- Topics: Data collection, insurance verification, authorization requirements.
- Questions: Approx. 30 questions on pre-arrival workflows.
Covers the patient check-in process and on-site registration activities.
- Topics: Patient identification, wayfinding, obtaining signatures, bedside registration.
- Questions: Approx. 30 questions on arrival procedures.
Deals with the financial aspects of the patient visit and billing cycle.
- Topics: Point-of-service collections, financial counseling, billing codes.
- Questions: Approx. 25 questions on financial processes.
Ensures adherence to federal and state laws governing healthcare access.
- Topics: Patient privacy, fraud and abuse, Medicare compliance.
- Questions: Approx. 15 questions on legal standards.
Essential soft skills integrated throughout all service domains.
- Topics: Service recovery, patient satisfaction, effective communication.
- Questions: Integrated across all domains.
Knowledge of the technology used in patient access management.
- Topics: Data integrity, system downtime procedures, electronic records.
- Questions: Integrated across all domains.
Focus heavily on the definitions of key regulatory acts like EMTALA and HIPAA. These appear frequently in CHAA test questions and are critical for passing the compliance section.
CHAA Score Calculator
Estimate your exam score based on practice performance.
CHAA Salary Information
Earning your CHAA certification can lead to higher wages and better job prospects in healthcare administration.
| Experience Level | Annual Salary | Monthly Income | Typical Timeline |
|---|---|---|---|
| Entry Level | $34,320 | $2,860 | 0-2 Years |
| Mid Level | $42,500 | $3,540 | 2-5 Years |
| Experienced | $48,800 | $4,060 | 5-10 Years |
| Team Lead | $55,000+ | $4,580+ | 10+ Years |
Certified professionals often earn 10-15% more than their non-certified peers. Passing the CHAA test demonstrates commitment and professional competence.
How to Become a Certified Healthcare Access Associate
Follow these steps to earn your certification and pass the CHAA certification test.
- Verify Eligibility - Ensure you have a HS diploma/GED and at least 90 days of healthcare access experience.
- Create NAHAM Account - Visit the NAHAM website and set up your candidate profile.
- Submit Application - Complete the CHAA exam application and obtain supervisor verification of your experience.
- Pay Exam Fee - Submit the payment ($325 for members, $550 for non-members).
- Schedule Exam - Choose a testing window and location (or arrange for proctoring).
- Study with CHAA Practice Test Online - Use practice questions to prepare for the content domains.
- Take the Exam - Bring valid ID to your testing location and complete the 2-hour exam.
CHAA Certification Costs
Budgeting for your credential involves more than just the exam fee. Here is a breakdown of potential costs.
Expect to invest between $400 and $650 total to obtain your CHAA certification, depending on your membership status and study materials used.
CHAA Career Opportunities
Explore the diverse roles available to Certified Healthcare Access Associates.
CHAA Contact Information
Contact NAHAM or testing providers for specific questions about your application.
Search for "Patient Access Representative" or "Hospital Registrar" jobs to find positions that value or require the CHAA test credential.
CHAA Test Day Checklist
Ready to Pass the CHAA Exam?
Join thousands of healthcare access professionals who have used our free practice questions to achieve certification success. Start studying today!
START FREE PRACTICE TESTCHAA Renewal Requirements
Maintaining your credential requires regular renewal to ensure you stay current with industry standards and regulations.
Keep track of your contact hours immediately after passing. You need 30 hours biennially, and at least 1500 hours of work experience during the renewal cycle.
CHAA Exam Questions and Answers
The CHAA exam is a certification test by NAHAM for healthcare access associates, validating skills in registration, billing, and regulatory compliance.
The exam consists of 110 multiple-choice questions. 100 are scored, and 10 are non-scored pre-test questions.
Candidates must typically achieve a score of approximately 70% or higher to pass, though this is based on a scaled scoring system.
Yes, we offer a comprehensive free CHAA practice test with questions covering all exam domains to help you prepare.
Absolutely. Our CHAA practice test online is accessible from any device, allowing you to study whenever and wherever is convenient.
The exam fee is generally $325 for NAHAM members and $550 for non-members. Retake fees are lower.
Questions cover pre-arrival, arrival, and revenue cycle/partnering domains, including scheduling, insurance verification, and compliance.
The difficulty depends on your experience. Using a quality CHAA certification practice test can significantly reduce the difficulty by familiarizing you with the format.
Exams are often proctored remotely or at your healthcare facility. You can check the NAHAM website for proctoring options near you.
You must renew every two years by reporting 30 contact hours of continuing education and paying the renewal fee.